TERMS & CONDITIONS

These terms apply to all sales made online on www.boudoir.venice.it by Boudoir di De Lorenzo Alessandro. Such sales are conducted solely for private customers and for non-commercial purposes.

 

The customer will be charged the price listed on the site at the time of the order.

The prices listed on the www.boudoir.venice.it are in Euros (€) and  include VAT. Eventual extra charges, as for example delivery expenses are stated seperatle in the invoice and inclusive of VAT. Other taxes and eventual fees when they apply (it depends on  the legislation of the country of destination) are charged to the customer by the customs, according the legislation of the country of destination

The images of the products published on the website, represent the real item, but color may differ from the real product due to system settings, lighting or tools used for displaying items. All products sold on the www.boudoir.venice.it are covered by warranty in accordance with the applicable laws. Products which have been altered by the client after purchase by repairing or modifying in any way , are excluded from the warranty. Failures, malfunctions or other defects caused by accidental events, by the customer or by improper use of the product are also excluded from the warranty. The warranty covers: production defects, temples, hinges colour and finish. In case of warranty, customers must contact Boudoir prior to making any, in order to start the return process. Please read our Return/Refund policy for details. Defective products must be returned within 15 days from the “Return Merchandise Authorization” issuing date. Shipping costs for product exchange, reparation and warranty, will be paid by the customer, unless differently agreed by Boudoir and specified in our RMA.   For any further question, please get in touch with us, we are always happy to help you out.

PAYMENTS

For your safety, online payments are processed only through PAYPAL™ and Stripe.

Boudoir Galleria Ottica is committed to insure that your personal data remain safe and are not used in any inappropriate manner. By ordering at www.boudoir.venice.itand www.boudoirvenice.com we need to collect informations such as your name, e-mail address, shipping address and phone number, in order to process your order or contact you in case of need. The information that you provide us, with a record of your purchases, will be saved in a database, unless you write us a note and ask to cancel them. Please note this would make any warranty hard to apply as we are trace of your purchase. We don’t share any of  your information with third parties.

WARRANTY

Any product presented on www.boudoir.venice.it  comply with the national and Community legislation in force in Italy. Our products are guaranteed two years from the date of purchase .